At Alphatrack, we are aware that maintenance is a vital component in ensuring a system’s reliability. To this end, we offer:

• Maintenance packages tailored to suit each client’s needs
• Fully trained team of engineers
• Fleet of well-stocked vans – to ensure most problems can be dealt with promptly on site
• Specialist call handling centre offering 24-hour response
• Specialist service management computer system
• Direct link to client’s computer

• For our clients’ security, all Alphatrack personnel are easily identifiable – with uniforms, identity badges and signwritten vans
• Engineers fully trained in-house and by OEM companies
• Large stores with stocks of all major spares
• Six monthly engineer assessments carried out
• In-house repairs and services

If there is a problem, our aim is make the first visit a repair visit – problem solved, system fully functioning and problem free with a minimum of downtime and inconvenience. In the event an on site repair cannot be carried out, our own repair and services team ensure that the majority of such repairs can be carried out speedily in-house.